Community Management
Community development, community management is one of the biggest strengths of temporary and permanent digital networks. Social Media have given a great example of the power of digital networking.
Events and conferences provide a great niche for experts to connect, collaborate, and transact.
The attendee feature provides a profile for each participant, offering information such as name, affiliation, and contact details. It serves as a directory for attendees, facilitating networking and connection opportunities during the event.
Community Networking Tools
Networking features enable participants to connect with each other based on shared interests, professional backgrounds, or other criteria. It fosters meaningful connections and collaboration opportunities, enhancing the overall event experience.
Participants Networking for Community Management
- View all publicly visible participants based on categories
- Search participants based on names or tags
- Bookmark participants & add into personal favorites
- Send private or group messages to participants
- Suggest meetings based on shared calendars
- Add contacts into Leads Management module
Community Meetings Management
The meetings feature allows attendees to schedule one-on-one appointments or group meetings within the event platform. It streamlines the coordination process and ensures that participants can make the most of their networking opportunities.
Meeting Management:
- Schedule meetings with participants, exhibitors & sponsors
- Manage your calendar of meetings
- Invitations to meetings are organized in “Sent” and “Received” categories
- Plan locations of meetings
- Keep meeting notes
- Integrated search to find a specific meeting fast and easily
Private Chats for Community Management
Private chat functionality enables attendees to engage in one-on-one conversations. It provides a platform for more personalized and confidential communication, fostering deeper connections and discussions among participants.
- Send private messages to participants that accept messages
- Create small or larger group chats with other participants. Manage group and corresponding messages.
- Leverage in-app notifications to provide an integrated experience
- Use home-screen push notifications to alert users
- Combine personal messages with the overall organizer’s alerts and messages
- Search chats for keywords and discussions
Group Chats for Community Management
Group chat features facilitate communication among multiple participants in a collaborative setting. Attendees can join discussions on specific topics, sessions, or areas of interest, enhancing the sense of community within the event.
- Create small or larger group chats with other participants. Manage group and corresponding messages.
- Leverage in-app notifications to provide an integrated experience
- Use home-screen push notifications to alert users
- Combine personal messages with overall organizer’s alerts and messages
- Search chats for keywords and discussions
Fun Contests in Community Management
The competition feature introduces gamification elements to the event, encouraging attendee participation through challenges, quizzes, or interactive activities. It adds an engaging and competitive aspect, driving increased interaction and interest.
Leaderboard for Community Management
The leaderboard displays the rankings of participants based on their engagement, activity, or achievements within the event. It incentivizes attendees to actively participate in networking, competitions, or other interactive features, creating a sense of competition and recognition.
Leaderboard
- Provide point structure for participants
- Points can be credited automatically based on different system transactions, e.g.
- Commenting on topics
- Liking content
- Media Uploads
- Specific contributions
- Display overall points or ranked categories
- Award prices based on the point system
Engage Communities with AR Stations
Station/AR features incorporate augmented reality technology into the event, providing interactive and immersive experiences. This can include virtual stations, product demonstrations, or interactive AR elements that enhance engagement and entertainment.
Station Trails:
- Show lists and maps of indoor and/or outdoor stations
- Indicates visual and text-details of each checkpoint
- Scanning of QR code or NFC Chip for check-in
- QR code Reader in-built into the app, provided the mobile phone has a camera
- NFC reading function in-built, provided the mobile phone has NFC-reading capabilities
Discover nearby in Community Management
The “Around Me” feature uses geolocation technology to help participants discover nearby attendees, booths, or points of interest within the event venue. It enhances networking opportunities by facilitating connections with people and activities in close proximity.
Virtual Meets for Community Management
Video conferencing features enable virtual meetings and sessions, allowing participants to connect remotely. It accommodates both onsite and remote attendees, providing a flexible and inclusive environment for discussions, presentations, and collaborative activities
Academic References for Community Management in Events
- Events management as a community of practice
- [BOOK] Events management
- [BOOK] Events management: An international approach
- Events management research: State of the art
- Building a preliminary model of event management for rural communities
- [PDF] Community participation in rural events: The potential to develop and utilize social capital
- Event stakeholder management: Developing sustainable rural event practices
- Fostering the social utility of events: An integrative framework for the strategic use of events in community development
- [BOOK] Events management
- Incorporating community involvement in the management of sporting mega-events: An Australian case study
Rick Lee
Project Manager – Event Technology
Email: rick.lee@globibo.com
Portfolio: Event Technology Events Studio
With over 10 years of experience in event technology, Rick is an expert in integrating cutting-edge tech solutions for seamless event execution. His expertise includes community management in events, audio-visual setups, interactive displays, and live-streaming technologies. Rick’s innovative approach ensures every event is technologically advanced and highly engaging.
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